Complaints

At Valencia Investments, we aim to always meet and exceed our clients’ expectations and honour all of our commitments. As our client, we believe you have the right to a fair, swift and courteous service at all times.

If you are not completely satisfied with an aspect of our service, we have a complaints procedure in place to make sure the matter is dealt with promptly, effectively and in a positive manner.

There are several ways you can contact Valencia Investments Limited to make a complaint:

You can submit your complaint by filling out the online form below, or by sending an email to feedback@valenciainvestmentsltd.com